Crisis intervention refers to a short-term, immediate response to a person experiencing a crisis or emergency. The goal of crisis intervention is to stabilize the individual, provide support and assistance, and prevent the situation from escalating into a more severe problem. Crisis intervention typically involves
- active listening,
- assessment of the individual’s immediate needs and level of danger, and
- the provision of emotional support and practical assistance.
The approach is typically client-centered, non-judgmental, and empathetic to help the person feel heard and understood.
Crisis intervention can occur in various settings, including hospitals, schools, police departments, and mental health clinics. It may involve professionals such as mental health counselors, social workers, or first responders. The ultimate goal of crisis intervention is to help the person regain control and stability and link them with appropriate resources for long-term support and recovery.